It is common for treatment and care to be provided by several different organisations. This can mean that your records from each visit are also stored in separate places. 

Often, only health and care professionals within the same organisation can see this information. If you receive care elsewhere, your records may not show your full history. 

To solve this problem, health and care organisations in our region are working together to implement a new approach called My Care Record. 

My Care Record enables health and care professionals to access information about you to improve your care. Even if they work for different organisations or in different locations. 

Certain information – that doesn’t identify you – will also be used to help improve services and plan for the future. For example, it will help us plan for the number of health and care workers needed to look after you in the future. 

But more importantly for you, a range of professionals will be able to access your records using secure systems, when it is needed for your care. 

As more care providers use improved systems to view records across services, the benefits will increase. Over time, this will mean that you won’t have to repeat your story every time that you access a health or care service. 

And armed with better information, health and care professionals will be able to provide faster, more effective care for you and your family. 

To find out more about My Care Record including the organisations taking part in your area, visit www.mycarerecord.org.uk.